Careers

Customer Service Representative - Bladel

BuzziSpace is looking for a Customer Service Representative.

We are looking for an enthusiastic colleague to join our Customer Service Team. As a Customer Service Representative (CSR) you will be our Customer Service and order management expert. You will provide support service on general products inquiries, questions on sales orders, stock availability and delivery issues.
You will receive internal training at our headquarters in Belgium. After the training, you will be based in our Dutch office in Bladel.

Role and responsibilities

  • Process the incoming sales orders & manage the order flow. Proactively manage and resolve order and customer related issues
  • Follow up on due payments and credit limits
  • Escalating/liaising with other departments when necessary
  • The key point of contact for customers, dealers, distributors, and agents
  • Manage customer requests & inquiries by telephone and per e-mail: general inquiries on lead times, product information, the progress of sales orders,…
  • Provide backup assistance to the team when necessary

Requirements

  • Bachelor degree or equivalent by experience
  • Professional level verbal and written Dutch | English
  • Computer literacy essential, especially Microsoft Office & ERP
  • Full-time time work schedule

Your profile

  • Positive team player with a good sense of humor and a commercial mind
  • Ability to work independently
  • Excellent communication skills and attention to detail
  • Proactive thinker and problem solving
  • Ability to prioritize, analyze, plan and coordinate workload

Interested?

Please send your CV and motivation letter to hr@buzzi.space, for the attention of Anja Van den Bosch.