Careers

Customer Service Representative - Winston-Salem

We are currently looking for a talented Customer Service Representative to join our Customer Service Team in North Carolina, US. As a Customer Service Representative (CSR), you will be our Customer Service and order management expert. 

You will receive internal training and work at our co-work in Winston-Salem. This position will report to our CSR Coordinator, who works at the same location. 

What you’re looking for? 

  • A new exciting position in a dynamic and fast-growing global company where you can still actively contribute in shaping the future acoustic landscape of the company you work for 
  • An opportunity to grow your career as a part of an innovative organization 
  • An attractive salary package including benefits 
  • A full-time work schedule 
  • A hybrid work from home and office environment 

What you’ll do here? 

  • You will provide support service for our sales team located in different areas of the US and Canada 
  • You will be responsible for quoting, order entry, and following the order through the complete process 
  • You will proactively manage and resolve order and customer related issues 
  • You follow up on due payments and credit limits 
  • You escalate | liaise with other departments when necessary 
  • You are the key point of contact for customers, dealers, distributors and agents 
  • You manage customer requests & inquiries by telephone and per e-mail: general inquiries on lead times, product information, progress of sales orders,… 
  • You provide back-up assistance to the team when necessary 
  • You will be an integral part of a positive customer experience 

What we’re looking for? 

As BuzziSpace’s Customer Service Representative, 

  • You will collaborate within BuzziSpace’s global team to create a positive experience for our partners and current and new customers 
  • In addition, you will be part of our growing team of talented, resilient, hands-on CSR’s that gets energized by a fast-paced international environment. The ideal candidate is a strong communicator and team player 

We’d love to hear from you if … 

  • You hold a Bachelor degree or equivalent by experience 
  • You are a positive team player with a good sense of humor and a commercial mind 
  • You are self-organized and able to work autonomously 
  • You have excellent communication skills and attention to detail 
  • You are a proactive thinker, problem solving and have the ability to prioritize, analyze, plan and coordinate workload 
  • You are professional, digitally savvy and have MS Office Suite and CRM experience 

If this sounds like you, let’s get in touch! 

Please send your application and motivation letter to hr@buzzi.space, for the attention of Chrissie Owens. 

Contact us